Reviews

 

Reviews

three Lamborghini CountachIf you are happy with the  service at Exoticars USA…

Please share your experience with Exoticars USA by submitting a review on Google. We care for all our customers’ prized sports cars as if they were our own. We hope you’ll choose us to continue providing world class service for years to come.

A link to submit a public Google review is at the bottom right corner of this page. Your endorsement is very important in the online age and critical to ensure our ability to serve you in the future.

If you are NOT happy…

We want you to be completely satisfied with every visit to our repair center.  If you were unhappy with your experience at our shop please let us know right away.   Please call and ask to speak with service or the owners.  We listen to any and all feedback and take great pains to adjust our business model or customer service model as necessary.

Call 908-996-4889 | 1-888-416-7160 or E-mail us: info@exoticars-usa.com.

 

by Tom D on Exoticars USA

Sandy and Wil are awesome to deal with. Always up front with service and maintenence details and nobody does it better. They do quality work in a timely manner. Highly recommend Exoticars for your pride and joy !!

Thank you, Tom! We look forward to keeping your Ferrari in top shape.

by Howard Greenberg on Exoticars USA
Highly endorsed

Wil and Sandy have been great to deal with and get to know. As a new Ferrari owner 2 years ago, they calmly and expertly introduced me to servicing an exotic car (Ferrari F430 Spider). They combine depth and breath of knowledge and experience with great customer service. It's a great place to visit, as they always have some interesting cars in their shop for routine service or being brought back to life. Highly endorsed!

Howard, thank you and it has been a pleasure helping you with your new Ferrari!

by Stewart M. Morris on Exoticars USA
430 Spider Service

Mike @ Exoticars was wonderful to work with, kept me in the loop as the service was performed. I also had new tires installed, pricing was very competitive on all work accomplished. Joe the driver of the car transporter was very careful loading and unloading my car. The car when returned was cleaner than when it was picked up and when it was picked up it was immaculate!. I highly recommend Exoticars.

Stewart, Thank you so much for leaving us a review. In this day and age people do want recommendations when shopping for service, so you are helping us a great deal by putting a good word 'out there'. Hope you enjoy your Ferrari this summer and that we may see you at an event before the season ends. Sandy and Wil

by Matteo ligotti on Exoticars USA

Wil sandy and staff at Exoticars USA are very recommendable to my exotic, classic and unique car owners in my Italian car club. Last year they did a major service to my 1993 Ferrari 512 TR while I was vacationing in Europe. I had full confidence that my pride and joy was in good hands and sure enough as soon as my return I went to pick it up and was given photos and documents, receipts on the service. Now I recommend them to other car owners with specific needs. If anyone would like to call me for a conversation feel free to.Matt Ligotti founder of Northeast Italian Car Club and Italian Cars n Cannoli Car Clubs c- 718-679-5520. 

Matt, Thank you for taking time to leave us a review. Your satisfaction with our work is our goal. Sandy and Wil

by wil wong on Exoticars USA

I have found Wil's team at Exoticars all have a true passion for cars under their care... Their service has always always been top notch. Their Milford NJ location is a worthwhile visit... just to see the many beauties on the shop floor.

Thanks very much, Wil! Your satisfaction is our goal and why we work! Sandy and Wil

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“Thanks for a great repair job, the car is working well. Cheers!”
Lamborghini Gallardo;   S.M. – New Jersey
You do a great job and your customer service is 2nd to none!”
Lamborghini LP640; T.M. – Pennsylvania
Just wanted to say “thank you” for the fine job fixing up my baby this week. .. I appreciate you taking such good care of her as she means so much to me. I drove home with a big smile again tonight. Thanks again for your help.”
Ferrari 458;   E.S. – New Jersey
I am very pleased with the work that was done…….car is working better then it ever did……..the work done was priced reasonably.”
Lamborghini Diablo; P.P. – Connecticut
Thanks for your expert service on my Ferrari 360 Spider. It was a pleasure to work with a company that is organized, polite, and has integrity towards their customers. The service you did was done at a very reasonable cost as well.  I will recommend you to my friends.”
Ferrari 360;   J.P. – New Jersey
 

“Specialize in Italian exotica and vintage racing. Perfectionist attitude comes at a price (less expensive than big city Ferrari dealers), but they really quite understand how to put a motorcar right. To my less than experienced eye, great body work appears to come out of this shop. They do it all except stock parts; however, they have a formidable machine shop on premise to build whatever they need. They seem to do any work ranging from total restoration to minor maintenance. They successfully sorted out my suspension and eliminated drive train vibrations in my AC MK4. I was impressed with how they document their time, providing a detailed explanation of the work performed.
AC MK4; M.B. – Pennsylvania

“I can’t tell you how grateful all of us are for the intelligent and swift solutions you provided to all our problems with our exotic automobiles. It would be almost impossible to keep them up to snuff and available without you!”
Lamborghini Countach; Maserati Quattroporte; Malcolm S. Forbes –  New York

I don’t think you will find anyone around that knows the ins and outs of the Countach better thanWil. He always has a few in the shop. Some for minor work others for major work. It’s always nice to know that your investment or car depends on your definition, is well taken care of. As for prices he is very fair and competitive with others. He will go out of his way to help you and will tell you what options you haven not just the expensive ones. He is also a machinist and makes alot of parts on premises so instead of waiting months for a part he can just fabricate it.
Lamborghini Countach; M.L. –  New Jersey

“The exhaust SOUNDS incredible. Tx again for the great work!”
Lamborghini Murcielago; Ferrari 612 Scaglietti;  A.D. – New York

“The car runs like a dream. Thanks for a great  and professional job. I definitely have you on speed dial.”
Ferrari 355; T.S. – New Jersey

“The new Tubi exhaust Wil put in is awesome, makes a huge difference, I love the sound and it looks great.”
Ferrari 308GTS; A.S. – New Jersey

“Wils’ place is state of the art. At least you don’t have to pay for the pomp and circumstance at your local Lambo dealer. Great place to have your car serviced.”
Lamborghini Jalpa; F.D. –  New Jersey

…personal service,no flashy lights and associated extra high costs that you’re paying extra for…just good service. I recommend Wil to anyone with Lamborghini or Ferrari.”
Lamborghini Countach; A.C. – Connecticut

“Thank you for the unmatched work and service.”
M.G. – Washington D.C.

Wil stands behind his work, and the customer comes first.
Lamborghini Countach; J.N. – Maryland

“I would recommend Wil very highly. He knows Lamborghinis very well and did a good job of communicating with me during the process.”
Lamborghini Miura; Lamborghini Countach; Lamborghini Espada; K.M. – New Jersey

“Thank you for outstanding service. She is running fantastically.”
Lamborghini Diablo 6.0; D.C. – New Jersey

“… my car is running well. It’s a beauty. It was a pleasure to work with you and your staff. Your business is quite well run, compared with other collector car places I’ve dealt with.”
Maserati 3500; W.Z. – New Jersey

“Wil services my 6.0 He d knows the cars; he also knows how to do the work right. He can custom fabricate- he is creative, and he is thorough. I cannot speak highly enough of him. In comparison to my experience at a number of highly regarded dealer shops, Wil is, almost without exception, on another, higher level of service and attentiveness to detail.   With this car- my first Lambo, after a succession of Ferraris- he has made ownership something that is smooth and easy, rather than the horrorshow I always believed Lamboland involved.”
Lamborghini Diablo 6.0; B.H. – New York

“I finally had an opportunity to take the car for a ride. There isn’t any question that the engine is performing the way Enzo wanted it to perform. The car is strong, the carbs kick in and the car tracks well. The car runs very strong.”
Ferrari 365GTC4; M.K. – New York

“…most important, they were able to see how strong my car ran. They all agree, you have a very good advantage over other shops….a machine shop and ability to fabricate parts.”
Lamborghini Countach; P.K. – Connecticut

“…the Miura runs like it’s brand new and terrorizes all kinds of V-8 cars in this part of the country.”
Lamborghini: Miura and Countach; J.S. – West Virginia

“Thanks for your advice on pressurizing the oiling system after letting the car sit. Steve at ###### tried it and it worked.  I appreciate you being available to give advice to me. ”
Lamborghini Countach; J.N. – Maryland

“Thank you to you and your entire staff for the extremely fine work you have done on my cars.  I am sure this will continue for years to come.”
Jaguar E-type Series 1 coupe; Morris Mini Cooper; Austin Healey 100-4;  Lotus Super Seven; B.B.- New Jersey

“Thanks a million for your help with this buggy (’87 Countach). It’s a rare relief to find craftsmanship as comprehensive as Wil and the fellows have there. Great!”
Lamborghini Countach; Lamborghini Miura; D.K. – Calgary, Canada

“I have the car up for sale on ebay but the more I drive it the less I really want to sell it…it is clear to me that you are an individual of integrity. ”
Aston Martin Lagonda; B.R. – New Jersey

“If you live in the general NYC/Washington DC area, go to Exoticars.  Wil will get the job done. I have never been more satisfied.”
Maserati Ghibli; Maserati Bora; S.S. – New York City, New York

“I was thrilled to see the results of your restoration of my 400 GT 2+2.”
Lamborghini 400GT; P.B. –  New York

“I wouldn’t consider buying anything without having Wil look at it first.”
Maserati Bi-turbo; H.G. –  New York

“the man DEFINATELY knows Lambos, and I am very happy with his
knowledge and professionalism.”
Lamborghini Countach QV; D.Q. – Pennsylvania

“Not only do you possess a most superior understanding of automotive engineering, but you also provide your customers with a first class diagnostic and maintenance service. As importantly, you have that rare (and refreshing) quality in your industry of being fair, honest, and reliable.”
Jaguar E-Type; D.W. –  New York

 

Google Reviews

Robert Reuland
21:19 20 Aug 17
I've been a client for 25 years. Sure they're not afraid to write an invoice but they're the BEST and let's be honest if you own one of these machines you shouldn't be nickel and diming your wrench and certainly don't want to go to some guy under the apple tree that kinda sort knows something about exotics. Go to Wil and get er done.read more
Rose Oifer
18:30 16 May 16
Wil & Joe were very helpful and resolved the problem I had with my clutch cylinder. Nice enough to keep the car indoors for a prolonged period due to rain. Fine repair and nice people too, a rare combination these days! Worth the extra mile to get here if you need work done on your Ferrari!read more
alex flores
17:27 03 Aug 15
Just wanted to say that the experience with the shop was excellent. The owner's wife was a joy to talk to and made the visit a complete pleasure. Rob ,the technician, was affable and extremely willing to answer some of the questions I had about my car. A friendly environment with staff willing to engage with the customer beyond a few words is a new experience for me when it comes to auto servicing--something you will not see at most high end dealerships. I am sure to make this my go-to shop going forwards!read more
bob goccia
23:56 09 Oct 17
I took my Superformance Cobra here to have a new slave cylinder installed. While it was there, Jeff and Robbie checked the whole car over for anything else it may require. I approved all repairs and the workmanship was first-rate. Over time, Robbie was the sole technician on this job. He encouraged me to phone him anytime I had a question. His skills are second to none. I would not hesitate to bring any car to them for repair and my experience was a pleasant one.read more
JOE QUAGS
15:12 23 Oct 17
I cant say enough good things about Will & Sandy and the crew at Exotic Cars. I feel like a part of their family when I take my Ferrari California there. The shop is clean and up to date. The staff is very welcoming and helpful. They explain exactly what my car needs in detail along with the price before they begin. I made the right choice. I highly recommend Exotic Cars.read more
Ken Swanstrom
23:14 23 Oct 17
“I have known Wil for approximately 20 years and he has worked on many of my cars, the first being my ’66 Aston Martin DB6. He is probably one of the most honest individuals you will ever meet, and in the land of restoration shops, that’s hard to find. He is not inexpensive, and giving estimates before a job is very difficult, as one never knows what you’ll run into, but when the job is done, you can be assured it’s done to the highest quality. He and his very talented shop team are capable of tackling almost any job, with a wide range of experience on many brands of automobiles. His billing is very detailed and any areas that Wil finds that he feels should be addressed, he will contact you to get your “yea” or “nea”. All in all, I think you will be very satisfied with his service.”read more
John K
22:40 24 Oct 17
Based on a personal reference I chose to have my DB9 serviced by Exoticars USA . Considering I am employed by a luxury car importer who calls on new car dealers everyday I can honestly say they exceeded my expectations. I was provided with a detailed estimate. No surprises. They took the time to review the vehicles needs and kept me updated on the vehicles progress and completion time. Once the work was completed they gave me an ETA on when they would deliver it. It was on time and cleaner than they received. Quite impressive. They've earned my business.read more
MIlton Baum
16:49 25 Oct 17
I have used Exoticars USA for about 15 years. They have serviced and repaired my Aston Martin, Ferrari and Porsche. They even sold a Lotus for me when I made a poor online purchase decision. Wil, Sandy and the team at Exoticars have always done a great job for me over the years. Their pricing is fair, customer service is great and their skill level on repairing virtually anything is extraordinary! I just wish I could buy a few more cars for them to service!read more
Dave Franke
19:12 25 Oct 17
I Took the car out last night for a focused drive and the difference is really dramatic! It hasn’t been so smooth running and responsive since I’ve owned it. I am always amazed how much improved the ride and overall drivability is once you and your guys have done your magic. The tires and CV joint have really made drive it better than ever! As always, thanks again Wil for the great work! 'read more
Bob Nydick
07:34 26 Oct 17
When my car needed service I called a good friend who owns over 20 cars and asked him where I should send my car. He said that Wil has been taking care of all of his cars for over 20 years. That was good enough for me. I recently had my car serviced by Wil and his staff and the work was perfect and I was also pleased with the pricing. In addition, the work was done when promised and the car delivered back to me promptly. What more could I ask for! Bobread more
Denise Carlson
20:59 15 Nov 17
Outstanding customer service with a razor focus on details. All staff members are experts in their own specialties, and every service on our 2001 Lamborghini Diablo reflects their expertise and professionalism. We would not trust our baby to anyone else.read more
chris dubois
17:33 30 Nov 17
Wil and his amazing team are the best- no reason to look elsewhere. Work is always top-notch, fairly priced and they are super accommodating. When my car is at Wil's I can actually relax- knowing its in good hands.... cant really say that about too many places these days.read more
Purun Tian
21:09 28 Feb 18
I can't thank them more for what they've done for my Maserati. This is my first time to deal with them, and without doubt I'm already a loyal customer of them. They are the only one that I can leave my car with without any worries because of their expertise and competence. As a particular person I'm always unsatisfied with dealerships and other average body shops' working attitudes as well as qualities, but Exoticars made every single idea in my mind come true, and they've totally live up to, even beyond, my expectations. The Service Manger, Mike, is so welcoming, professional and helpful that I hardly had such a pleasant service experience with any auto services before. Communicating with him is a breeze and he really knows what you want and how to best take care of your cars. All in all, it couldn't be wrong to leave your car with them, and honestly if you own such a kind of exotic car you shouldn't be stingy. Why not spend a little more while having the best service for the car you love.read more
Donald Hallberg
00:45 17 Apr 18
I never write reviews but feel compelled in this case. My Mini Cooper was in and out of three shops that could not figure out the issue. Then I found Exoticars! They set expectations from the start and diagnosed the problem quickly. The work was completed swiftly and communication with Mike was awesome. These guys are experts!! I had a separate unrelated problem a couple weeks later and experienced the same professional courtesy and skill. If you want your repair work done right and with confidence, I highly recommend Exoticars USA. They were very thorough and accommodating, seek them out! Thanks!read more
Brett B
15:28 10 May 18
I brought my prized 1995 993 to Exoticars for routine maintenance this week and was so impressed with the hospitality and high quality service I received. I really appreciate that Tom, Ryan, Mike, Wil and Sandy were so nice, knowledgeable and giving of their time. If your sports car is much more than a car to you, this is the only place to bring it.read more
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